About Us

From highly skilled network engineers to experienced instructional experts, we can solve any problem with immediacy and efficacy, so you can focus on what’s most important: teaching and learning.

We are a team of:

 Wifi Experts

 Network Engineers

 Instructional Leaders

 Technology Strategists

 Technology Process Experts

5 ways we help schools resolve their tech issues

Future-looking technology solutions at a fixed, affordable monthly cost

Always-on campus wide wifi, firewalls, security, and information security plans

On-site system services and support with 24/7 monitoring and rapid response

An innovative teacher-development program that helps educators become masters of the digital space

A knowledgeable support staff offering the right expertise when and where it’s needed

Leadership Team

Tom Wildman

Tom Wildman

Founder & Principal

I have been in technology services delivery for more than 25 years and in education technology for nearly 10. I served as Director of Technology at Sacred Heart Schools, Atherton where I built an extensive technology program from the ground up. During that time, I saw that schools were individually reinventing educational technology systems, but did not always have the resources and know-how to efficiently implement them. I formed Knowing Technologies with the idea of providing schools personalized access to the most advanced technology projects implemented by skilled and knowledgeable professionals.

Elaine Wrenn

Elaine Wrenn

Director of Educational Leadership and Strategy – Southern California

I began my career as a teacher at The Lab School at UCLA and served at Echo Horizon School for 24 years with a vision of supporting all teachers through seamlessly integrating technology into curriculum. Under my leadership, the school was recognized for many years as an Apple Distinguished School for innovation, leadership, and educational excellence. I have been recognized as an Apple Distinguished Educator and Google Certified Teacher for innovation and vision in learning and teaching and I've delivered professional development locally, nationally, and internationally. My experience as Assistant Head of School: Director of Curriculum, Technology, and Innovation has given me skills in designing learning environments and experiences through the lens of administrator, curriculum designer, educational technology leader, IT manager, teacher, and, most importantly, learner.

Jeff Des Jarlais

Jeff Des Jarlais

Principal, Technical Services

After receiving my Masters degree from Stanford University, I served as an officer in the US Army in Iraq, providing operations support and intelligence with advanced technology. Prior to joining Knowing Technologies, I filled a variety of critical technology roles at Sacred Heart Schools, Atherton, including SIS and database management, server management, level 3 troubleshooting, and network support. I am passionate about educational technology and communicate well with our clients in order to implement the best solutions possible to complicated technology projects.

Jim Puccetti

Jim Puccetti

Director, Teacher Development and Instructional Design

Before joining Knowing Technologies, I spent eight years as a secondary level science teacher and an instructional technology leader at De La Salle High School. I received my Master’s Degree in Educational Leadership at the University of San Francisco, where I created a model that teachers could use to effectively integrate technology into their classrooms. I have presented in a variety of conferences across California and have garnered both Apple and Google certifications along the way. When I teamed up with Knowing Technologies, I began building the Instructional Technology division of the company. I designed a coaching program that addresses many of the challenges associated with most traditional professional development models -- and I am proud to say that the results have been the catalyst for pedagogical transformation for all participating teachers.

Company Culture

Our Mission

To free valuable school resources by transforming California schools into 21st century teaching and learning centers.

Our Values

We care about education. Our work is guided by the missions of our schools and propelled by a shared commitment to students’ lifelong-learning success.

We have a vision. We prepare our schools for the future with the right technology to deliver the best education to students.

We are careful stewards. As we develop budgets and make recommendations for systems and personnel, we spend customers’ money as though it was our own.

We are proactive. If there is a possibility of a problem, we head it off. If there is a possibility of an opportunity, we position our schools to take it.

We take responsibility. When someone needs to step up, it should be us.

We are part of a team. We complement, rely on and enhance the existing skills within the customer’s team.

We work collaboratively. We foster a supportive virtual community workplace and connected spirit for our employees.

We are engaged. We support the culture and values of our schools.

Our Promise

We will create an environment where technology is so well integrated, reliable, and readily available that it becomes an unobtrusive part of your school.

Career Opportunities